Returns / Refund Policy
All sales are final. There are no returns, refunds, or exchanges.
Nusi Quero Atelier products are works of art, and must be handled carefully.
Support
If you have any issues with your order, please Contact Us using our form with your order number and details about your issue. All issues are evaluated on a case by case basis, at the sole discretion of Nusi Quero Atelier. Due to the high volume of inquiries, we may not respond to your issue. We reserve the right to refuse products and services to anyone..
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell may be weight-based.
All of our products are made to order. Please allow a minimum of 4 weeks for manufacturing, shipping and handling.
